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36th Annual Users Group Meeting

We're excited to be heading to San Diego, California for the 36th Annual Users Group Meeting (UGM), February 27 - 29, 2020. The Ortho2 UGM is widely regarded as one of the best customer meetings in the industry, and we want to see you there! Explore big ideas and learn how to get the most from your practice management software directly from the experts themselves. Get inspired by talks from innovators and thought-leaders in orthodontics. Dig into everything your software has to offer - from basic to advanced - to improve and transform your practice in classes led by Ortho2 professionals. There are countless reasons to come to the 2020 UGM. You're not going to want to miss it.

February 27 – 29, 2020
Hard Rock Hotel San Diego
207 Fifth Ave.
San Diego, CA 92101
Visit San Diego

Ortho2 Users Group Meeting

Meeting Dates and Times
*Times subject to change.

  • Thursday, February 27 8:30 A.M. - 4:00 P.M.
  • Opening Reception Thursday - 5:30 P.M. - 7:30 P.M.
  • Friday, February 28 8:00 A.M. - 4:30 P.M.
  • Saturday, February 29 8:00 A.M. - 11:30 A.M.

Thursday, February 27th, 9 A.M. - 4 P.M.


Friday, February 28th, 8 A.M. - 4:30 P.M.


Saturday, February 29th, 8 A.M. - 11:30 A.M.


Class list coming soon!

Hard Rock Hotel San Diego
207 Fifth Ave.
San Diego, CA 92101

Reservation Information

Make your room reservation now at Hard Rock Hotel San Diego! The special rate is $239, and is valid from February 26 - 29 based on availability.

Reserve your room here or call 877.344.7625. When calling to make a reservation, mention the code 1902ORTHO2, to get the discounted rate.

Reservations: 877.344.7625
Call In Code: 1902ORTHO2
Parking: $20 Daily Event/Overnight $49 valet service (24 hr. in/out privileges)
Rate: $239 single/double Studio Rooms, $299 Hard Rock Suites
Block Dates: February 26 - 29, 2020
You must call the hotel directly to book reservations. Any reservation requests made at this time are based on best available rate and subject to availability.

$15 All Access Pass daily discounted fee ($25 value) (REQUIRED)

  • Wireless Internet Access
  • In-room Local and Long Distance Calls
  • Unlimited entry to our 24/7 fitness center
  • Complimentary use of the Business Center
  • Weekday Edition of USA Today
  • Copy of Fender Magazine
  • Electra Bike Rental
  • Fender Guitar Rental
  • Traktor DJ Gear Rental
  • MP3 Playlist download
  • In-room single brew Keurig coffee maker
  • VIP entry to 207 and Float by 10 pm

If the room block at the Hard Rock Hotel is sold out when you call to make your reservation, there are other hotel options within walking distance, including the San Diego Marriott Gaslamp Quarters, Hilton San Diego Bayfront, and Hilton San Diego Gaslamp.

Hard Rock Hotel


San Diego Airport – 4 miles away


From the San Diego Airport

Taxi: $15 one-way estimate

Uber/Lyft: $10 - $15 one-way estimate

Men in Black Transportation

Website: https://mibtransportation.com/

Phone: 858.764.4467, option 1003 (Michelle Martin)

Special Pricing Offered

Welcome to the Ortho2 speakeasy - no snitches allowed! Join the flappers and gangsters for a roaring soiree. Get dolled up in your best '20s attire for this swinging shindig's costume contest. Collect Ortho2 employees' mugshots for a chance to win prizes that are the bee's knees. Tickets are included in registration and include appetizers and drinks. Additional guest tickets are available for purchase. It's sure to be a roaring good time!

American Association of Orthodontists Foundation

As an Orthodontic team member, you play a major role in advocating for the specialty. Your passion, commitment, and support form a foundation for a successful orthodontic practice, AND is essential in educating patients and parents on the level of care provided by an orthodontic specialist. As ortho TEAM members, let's do our part in securing our future by joining ADORE today.

Contact American Association of Orthodontists Foundation at 314.292.6546, visit us at www.aaofoundation.net, or email us at aaof@aaortho.org.

Aurelle – Makers of TOOB Brush

TOOB Brushes impress patients and their friends creating outstanding "word of mouth" referrals. TOOB Brushes include everything needed to brush anywhere. Your logo on TOOB Brushes will make many good impressions.

Contact Aurelle at 888.970.2001, visit us at www.yourhealthysmile.com, or email us at info@yourhealthysmile.com.

Debbie Best Consulting Network

Debbie Best Consulting Network is dedicated to the success of orthodontic practices by developing and implementing customized systems to enable them to reach their full potential. Debbie and her consulting team partners together with the doctor and team to create beautiful smiles with phenomenal care; making the world better one smile at a time.

Contact Debbie Best Consulting Network at 206.310.6055, visit us at www.debbiebestconsultingnetwork.com, or email us at debbiebestconsulting@gmail.com.


DentalXChange's ClaimConnect provides innovative, EDI services designed to work seamlessly with Ortho2 for easy claims processing, attachment submissions, and real-time transactions. DentalXChange Attachment Service is an integrated part of ClaimConnect and is designed to send supporting documentation to the insurance company without having to use third-party software. DDS Enroll is our online credentialing management service that stores provider information, certifications, and e-signatures making it easy and fast to submit credentialing forms. All of DentalXChange's services are backed by over 25 years of EDI experience and a helpful staff of customer service professionals.

Contact DentalXChange at 800.576.6412, visit us at www.dentalxchange.com, or email us at vendorrelations@dentalxchange.com.

Dental Monitoring

Dental Monitoring is a pioneer of artificial intelligence in dentistry. Its family of software solutions helps dental professionals make high-quality care accessible, convenient, and efficient. Their suite of software includes SmileMate, an early assessment tool to screen for all major oral health concerns. DM Vision uses advanced algorithms to create photo-realistic simulations of treatment outcomes. Their flagship product, Dental Monitoring, is a customizable cloud-based platform for clinical monitoring and communication automation. With 200 employees in 10 countries around the world, DM aims to standardize the use of digital, AI-powered tools in dentistry, and help dental professionals reinvent the patient journey.

Contact Dental Monitoring at 214.893.9765, visit us at www.dental-monitoring.com, or email us at marketing@dental-monitoring.com.


Ava is an artificially intelligent assistant who tracks and follows up with patients (recall, pending, no show, etc.) needing to schedule an appointment and haven't.

Contact Dentma at 888.947.6001, visit us at www.dentma.com, or email us at info@dentma.com.

Dino Watt

Leadership and business advising for private practice owners.

Contact Dino Watt at 801.580.9290, visit us at www.dinowatt.com, or email us at dinowatt@gmail.com.


EasyRx is universal lab prescription, digital workflow, and 3D software for orthodontic practices and labs. EasyRx helps practices and labs manage their lab prescription, 3D printing, and digital workflow. Go digital, go EasyRx.

Contact EasyRx at 888.340.3751, visit us at www.easyrxcloud.com or email us at info@easyrxcloud.com.


Gaidge is an essential business management software that provides business intelligence dashboards, benchmarking, and performance comparisons for orthodontic practices. Our cloud-based analytics tool fully integrates with your practice management system providing 82 daily metrics on the health and progress of the practice.

Contact Gaidge at 800.287.3396, visit us at www.gaidge.com, or email us at sales@gaidge.com.

Henry Schein® Orthodontics™

For more than 40 years, Henry Schein® Orthodontics® (HSO) (formerly Ortho Organizers®) has been a leading U.S. manufacturer of orthodontic products for the domestic and international markets. In 2008, HSO became a member of Henry Schein® Dental Specialties Group. HSO provides a vast array of innovative products, services, and educational courses to help build a successful practice. The company’s product offering includes the Carriere® System, Triumph® Orthodontic Instruments, and the Maestro® Bracket System.

Contact Henry Schein® Orthodontics™ at 760.448.8600, visit us at www.henryscheinorthodontics.com, or email us at usasales@henryscheinortho.com.


We offer a full circle of services to lead your practice in optimizing performance and efficiency with technology that stands up to the rigorous needs of a multifaceted orthodontic practice. Our consultants leverage a distinctive combination of industry expertise, technical depth, and differentiated services to deliver the benefits of world-class management consulting to orthodontic practices.

Contact Impact360 at 877.360.0068, visit us at www.impact360.com, or email us at info@impact360.com.

Magnum Medical

Magnum Ortho provides orthodontic pliers, hand instruments, Mathieus, and other instruments for a successful practice. We are known for our customer service and a very one on one relationship with customers.

Contact Magnum Medical at 480.633.2777, visit us at www.magnumortho.com, or email us at mhamid@magnummed.com.

MyProViewer Inc.

MyProViewer is an internal marketing solution designed to leverage your television to promote your practice. MyProViewer is a much better alternative to regular cable programming, PowerPoint slides, Disney movies, etc; all of which add zero value to your practice and patients. Engage, educate, and entertain your patients using MyProViewer. Showcase before and afters, share patient testimonials, promote contests and events, integrate social media and website content for a consistent look and feel. Completely customizable and user-friendly with an abundance of ready-to-use content.

Contact MyProViewer Inc. at 866.521.0555, visit us at www.myproviewer.com, or email us at sales@myproviewer.com.


OpenEdge helps businesses succeed by delivering secure and personalized payment solutions. As the integrated payments division of Global Payments, OpenEdge is driving innovation in software applications – adapting, scaling and simplifying how payments are processed.

Contact OpenEdge at 800.774.6462, visit us at www.openedgepayment.com, or email us at startnow@openedgepay.com.


OrthoBanc provides tools for the patient financial lifecycle. The customer service we demonstrate – to the providers we serve and to their responsible billing parties – is unparalleled. Be sure to stop by the OrthoBanc booth to see a demonstration of our treatment and fee presentation or our Insurance Optimizer. Learn why your colleagues have trusted OrthoBanc to manage more than $5 billion in patient payments.

Contact OrthoBanc at 888.758.0585, visit us at www.orthobanc.com, or email us at marketing@orthobanc.com.


The Patient Rewards Hub™ is a membership, engagement, and referral-marketing platform rooted in behavioral economics, gamification, and engagement science that aligns, engages, measures, and rewards your most valued relationships across their entire buying journey.

Contact PracticeGenius at 800.560.1469, visit us at www.patientrewardshub.com, or email us at bashwell@practicegenius.com.

Practice Retriever

PracticeRetriever provides social media, SEO, and reputation management for orthodontic practices nationwide.

Contact Practice Retriever at 800.810.0553, visit us at practiceretriever.com, or email us at info@practiceretriever.com.

Reliance Orthodontic Products, Inc.

Orthodontic adhesives, cements, sealants, bonding accessories, specialty adhesives, and auxiliary items

Contact Practice Retriever at (800) 323-4348, visit us at www.relianceorthodontics.com, or email us at kgriffin@relianceorthodontics.com.

Ross Orthodontic

Family owned and operated for almost 40 years, Ross Orthodontic specializes in the orthodontic environment, and is an industry leader from office design and planning, to equipment selection and placement. Manufacturer of patient chairs, doctor and assistant seating, delivery units, lighting, sterilization centers, and custom cabinetry, all specifically designed for the orthodontic office. Not just assembled but also made in America.

Contact Ross Orthodontic at 800.247.4109, visit us at www.rossorthodontic.com, or email info@rossorthodontic.com.

Quality Resource Group

QRG is proud to be the only authorized supplier of Ortho2 forms. We provide a full line of professional forms approved by Ortho2, and we guarantee the forms to work with Ortho2 software and hardware. Contact Nicki Heft for a login to access XPRESSLink, for the Ortho2 forms and supplies website.

Contact Quality Resource Group at 800.788.6376, visit us at www.quality-resource.com, or email us at nickih@quality-resource.com.


Worldpay from FIS lifts economies and communities by advancing the way the world pays, banks, and invests. Worldpay from FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today's fast-changing competitive landscape and help our clients run, grow, and achieve more for their business.

Contact Worldpay at 866.781.1282, or visit us at www.worldpay.com.