Order Products Meetings and SeminarsWhat People are SayingMeet your Systems Consultant
Order Products Order all Ortho2 products online—it’s fast and simple.
Learn more.
Meetings and Seminars Meet your Ortho2 Team and receive personal instruction. See how.
Support on a Whole New Level Read what our clients are saying about Ortho2 Support. Take me there.
Meet Your Systems Consultant Put a friendly face to your personal Systems Consultant’s name. Find out.
Support that works for you.
Support is our top priority, and our support team is ready to assist you. We maintain a detailed profile and service notes for every customer and regularly monitor our telephone statistics and adjust staff size and availability accordingly. Calls are toll free from the United States and Canada. We're here when you need us, but that's just the beginning!
A smooth transition and startup.
We’ve helped orthodontists successfully launch ViewPoint over a hundred times per year! We convert data from every major management system, as well as from small and do-it-yourself programs. Our Getting Ready Guide describes the process for you, and our New Customer Care Team is available to answer your questions and assist you with your system configuration. Staff training can be done in your office or over the Internet.
Remote support that’s personal.
If our support representative is unable to quickly resolve an issue over the phone, just sit back while they connect to your system over the Internet to find the best solution for your issue.
Support Services
• Onsite installation and training
• Unlimited phone support 7 am–7 pm (CST) Monday–Friday
• New Customer Care
• Dial-in and Internet support
• Built-in ViewPoint Help system
• Free Internet auto updates
• Regular product enhancements
• Complete system support
• Software and equipment
• Users group meetings
• Documentation and newsletters
• Free seminars in Ames
• Free monthly webinars
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